Job Director, Product Management (Data, AI & Platform)

Job Description

The Director, Product Management – Data, AI & Platform is a visionary leader driving Assent’s innovation and market leadership through AI/ML and data strategies. This high-visibility role defines and executes our data-driven vision, develops foundational platform capabilities, and leads transformative initiatives that deliver measurable business impact. By aligning data, AI, and platform efforts, you will fuel innovation, streamline operations, and strengthen Assent’s industry position. Combining technical expertise, strategic thinking, and exceptional interpersonal skills, you will inspire teams, build lasting relationships, and lead with sound judgment, empathy, and professionalism.

Data & AI Leadership

• Develop and execute Assent’s solution data and AI strategy, identifying high-value opportunities and aligning them to business objectives.

• Represent Assent’s data and AI strategy to both internal leadership and external customers, incorporating their feedback to refine initiatives and secure alignment and buy-in across stakeholders.

• Partner with the appropriate delivery teams to create workflows for identifying, ingesting, and managing high-value supply chain data.

• Prioritize and oversee the delivery of AI-driven features such as automation, predictive insights, analytics, and recommendations that solve customer challenges.

• Establish clear metrics and frameworks to measure the impact of data and AI initiatives, ensuring accountability and measurable success.

• Collaborate with Data Science and Engineering team to ensure that AI models and insights are explainable, transparent, and actionable for end users.

• Where appropriate, in collaboration with sales, marketing and customer success, establish go-to-market (GTM) strategy for new products, including pricing, positioning and growth plans.

Platform Leadership

• Oversee Product Managers responsible for platform components critical to the B2B SaaS platform:

  • Master Data Management: Enable consistent, high-quality ‘source-of-truth’ data across the platform.

  • Entity Resolution: Develop capabilities to match, deduplicate, and consolidate data entities for enhanced data integrity and usability

  • Integrations: Design and manage the strategy & implementation of scalable APIs and integration options to seamlessly connect the platform with external systems and customer workflows

  • Messaging & Communications: Build scalable, automated, and customizable messaging and notification workflows.

  • Asynchronous Workflows: Design reliable and intuitive tools for complex, asynchronous processes.

  • Data Loading Tools: Improve platform capabilities for ingesting, managing, and validating large-scale supply chain data.

  • Reporting, data management & Analytics: Drive the creation of robust, scalable reporting & data management features that deliver actionable insights.

• Align platform strategy with the data and AI roadmap to ensure the seamless integration of capabilities.

• Champion performance, scalability, and usability for all platform components to meet customer and organizational needs.

Team Leadership

• Recruit, train, and retain a high-performing team of Product Managers focused on data, AI, and platform components.

• Set team goals, define success metrics, and coach Product Managers to achieve outcomes aligned with the product strategy.

• Foster a culture of continuous learning, improvement, and innovation by introducing best practices, facilitating knowledge sharing, supporting professional development, and promoting user-centered product development.

Operational Excellence

• Develop and implement processes for efficient delivery of data, AI, and platform product initiatives.

• Identify risks across data sourcing, AI models, and platform components, creating proactive mitigation strategies.

• Define and track product success metrics, ensuring visibility into business impact and value creation.

• Contribute to the maturity and evolution of Assent's product management practice, driving the adoption of world-class standards, tools, and methodologies to enhance effectiveness and efficiency.

Customer-Centric Innovation

• Work closely with cross-functional teams (Services, Go To Market Teams, Subject Matter Experts) to define AI use cases and platform improvements that drive customer success.

• Ensure that AI-driven insights and platform capabilities deliver measurable business value and exceptional user experiences.

• Lead the development of features that simplify complex workflows, improve operational efficiency, and enable data-driven decision-making.