Job Fish Supervisor I

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Supervise department and responsible for providing floor support (e.g. delegating tasks, breaks, readiness for business and operations).
• Completion of daily 2x2’s for the department.
• Assist with the training of new team members as required.
• Provide coaching while maintaining a high level of confidentiality and trust.
• Assist with the completion of department service assessments.
• Receive and accurately store department orders.
• Review and verify department invoices for accuracy.
• Responsible for reset of department for the closing team and ensuring department is ready for business.
• Effectively communicate corporate and department information, changes and updates.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• May be requested to undertake other related duties on a periodic basis.